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Series25 Help and Customer Resources

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  • Product Help
    • About Series25
      • About 25Live
      • 25Live FAQ
      • About the Series25 LYNX Interface
      • About Series25 Group Administration
      • About 25Live Reports
      • About X25 Analytics
      • About the Schedule25 Optimizer
      • About Series25 WebServices
      • Series25 Technical Specifications
    • 25Live
      • Getting Started
        • Navigating Through 25Live
        • Using the Top Navigation Bar
        • Accessing Series25 Tools from 25Live Pro
        • Using Favorites and Starred Items
        • Using and Customizing Your Home Dashboard
        • Working with User Settings
        • Using Dark Mode in 25Live Pro
        • Branding 25Live Pro
        • Browsing List, Calendar, and Availability Views
      • Administration & System Settings
        • Adding Grid Coloring to Availability Views
        • Configuring the Theme
        • Creating and Editing Custom Event Form Configurations in 25Live
        • Date and Time Defaults
        • Email Defaults
        • Event State Default
        • Embedding 25Live Content
        • Embedding 25Live Pro Event Forms and Express Scheduling Forms
        • Embedding 25Live Pro Calendars, Availability Grids, and Event Details Lists
        • Event Save Email Overview
        • Finding Object IDs in 25Live
        • Managing Blackouts
        • Notification Policy in 25Live
        • Masquerading As Another User
        • Search Settings
        • Selecting an Event Configuration
        • System Defaults
        • User Defaults
        • Using the 25Live Meeting Pattern Grid
        • Creating and Managing Custom Contract Documents
        • Working With System Settings
        • Event Form Rules: Adding Conditional Rules for the 25Live Event Form
        • Viewing User Activity
        • Template Variable Reference and Examples
        • Creating, Copying, and Editing Email Templates
        • Using Manual Email Templates
        • Configuring Publisher Settings
        • Setting Up the 25Live Viewer Seat
        • Setting Up Security For the Viewer Seat
        • Master Definitions
          • Using System-Supplied Event Master Definition Items
          • Defining Discrete Dropdown Options for Event Custom Attributes
          • Adding and Editing Org Ratings In 25Live Pro
          • Hiding Custom Attributes
          • Working With Master Definitions In 25Live Pro
          • Adding and Editing Categories In 25Live Pro
          • Adding and Editing Custom Attributes In 25Live
          • Adding and Editing Org Types In 25Live Pro
          • Adding and Editing Event Types In 25Live Pro
          • Adding and Editing Features In 25Live Pro
          • Adding and Editing Layouts In 25Live Pro
          • Adding and Editing Partitions In 25Live Pro
          • Adding and Editing Requirements In 25Live Pro
          • Adding and Editing Roles in 25Live Pro
        • Setting Up the Viewer Seat Environment
        • Preventing Choosing a Heading When Saving Events
        • Utilizing Custom Contract Documents
        • Customizing Embedded Content Styles
        • Event Save Email: Creating, Copying, and Editing Scenarios
        • Setting up Event Quotas
      • Events
        • Learning About 25Live Event Structure
        • Creating Events With the Event Form
        • Creating Events with Express Scheduling in 25Live Pro
        • Creating Repeating Events With the Event Form
        • Choosing an Event State With the Event Form
        • Choosing a Heading When Saving an Event
        • Adding Images to Events in 25Live
        • Editing Individual Events With the Event Form
        • Bulk Editing Multiple Events
        • Unassigning Locations with Bulk Editing
        • Inline Editing Details Fields
        • How to move an event from one folder to another in 25Live
        • Adjusting and Editing Individual Event Occurrences
        • Adding Additional Time to Events With the Event Form
        • Attaching Files to Events
        • Taking Ownership of Events
        • Copying Events
        • Cancelling Events
        • Requesting Cancellation of an Event
        • Deleting Events
        • Viewing an Event's Audit Trail
        • Viewing Event Details
        • Registering for an Event in 25Live
        • Managing 25Live Event Registrations
        • Working with Large and Complex Events
          • Choosing How to Build Complex Events
          • Creating Related Events
          • Copying Related Events
          • Editing Related Events
          • Removing Event Relationships
          • Creating Events With Segments
          • Editing Events with Multiple Segments
          • Creating Event Bindings
          • Removing Event Bindings
          • Occurrence Mapping in Repeated Events
        • Emailing Event Details
        • Inline Editing Event Details
      • Locations
        • Bulk Editing Locations
        • Viewing Location Details
        • Inline Editing Location Details
        • Copying a 25Live Location
        • Setting Default Location Layout Setup and Takedown Times
        • Permanently Sharing a Location
        • Location Max Capacity vs. Layout Capacity
      • Resources
        • Bulk Editing Resources
        • Viewing Resource Details
        • Inline Editing Resource Details
        • Copying a 25Live Resource
      • Organizations
        • Bulk Editing Organizations
        • Viewing Organization Details
        • Inline Editing Organization Details
        • Copying a 25Live Organization
      • Searching
        • Quick Searching for Events, Locations, Organizations, Resources, and Contacts
        • Advanced Searching for Events, Locations, Organizations, Resources, and Tasks
        • Working with Search Results
        • Academic Availability Checking Using Find Available Locations
        • Creating and Managing Public Searches
        • Sharing Searches
        • Using Saved and Shared Searches
        • Exporting Search Results To a Report
        • SeriesQL
          • Using the SeriesQL Search Syntax
          • Task Query Terms
          • Event Query Terms
          • Location Query Terms
          • Organization Query Terms
          • Resource Query Terms
        • Saving Searches
        • Public Searches
      • Pricing
        • Viewing and Modifying Event Pricing
        • Generating an Invoice
        • Working With Custom Pricing Sets
      • Tasks
        • Creating To Do Tasks
        • Viewing Tasks
        • Acting on Saved Task Searches
        • Searching for Tasks
        • Completing Tasks
      • 25Live Publisher
        • Using Publisher
        • Creating Event Searches for 25Live Publisher Calendars
        • Managing Publisher Feeds
        • Subscribing to an Event Feed
        • Sending Events to 25Live Publisher
        • Publishing Security and Saved Searches
        • Creating Effective Searches for 25Live Publisher Calendar Feeds
      • Related Articles
        • Accessibility Tips for 25Live
        • Bound Events vs Shared Location Assignments
        • Character Limits and Special Symbols
        • Automatically sending emails from 25Live
        • Attaching Files to Emails in 25Live
        • Working With Availability Views
        • Using Optimizer Effective Dating in 25Live
      • Contacts
        • Viewing Contact Details
        • Inline Editing Contact Details
        • Copying a 25Live Contact
    • 25Live Reports
      • Custom Reports
        • Issues when installing JReport Report Designer on a Windows 10 machine
        • JReport Designer Installation Instructions
        • Creating Custom Reports Using the 25Live Interactive Report Designer
        • Interactive Report Designer - Windows Error 2
      • Reports Overview
      • Searching for Reports
      • Running Reports
      • Saving, Printing, Emailing, and Scheduling Reports
      • Reports Admin - Managing Reports
      • 25Live Standard Reports Reference Updated
      • Reports Admin - Scheduling Reports
      • Setting 25Live Reports Preferences
    • Series25 Group Administration
      • Permissions in Series25 Group Administration
      • What Is Series25 Group Administration?
      • Creating a Group
      • Inactivating Group Members
      • Adding Users to Security Groups
      • Setting Security For One Group
      • Deleting a Group
      • Comparing and Setting Security For Multiple Groups
      • Accessing Group Administration
      • Best Practices Enforced by Group Administration
      • Security Group Preferences Configuration
      • Object Security and Assignment Policy
      • Assignment Windows For Locations
      • Editing Object Security and Assignment Policy for Locations, Organizations, Reports, and Resources
      • Setting Default Object Security and Assignment Policy
      • Single Sign On Authentication Options
      • Permissions to Create, View, or Edit an Event
      • Editing Object Security for Events, Folders, and Cabinets
    • Series25 LYNX Interface
      • LYNX Overview
        • How LYNX Processes Data
        • Logging In to LYNX
        • Navigating Around LYNX
        • LYNX Home Page
        • Series25 LYNX Interface FAQ
      • LYNX Preparation
        • LYNX Interface - Installation Overview
        • LYNX Installation - Planning Your Implementation
        • Installing the LYNX-APP
        • Configuring a LYNX-APP Proxy Server
        • LYNX-APP Installation for Linux
        • LYNX-APP Installation for Windows
        • LYNX Database Integration
        • LYNX Database Integration - Banner (Oracle)
        • LYNX Database Integration - Campus Solutions (MSS)
        • LYNX Database Integration - Campus Solutions (Oracle)
        • LYNX Database Integration - Colleague (UniData)
        • LYNX Database Integration - Colleague (MSS)
        • LYNX Database Integration - Universal (Oracle or MSS)
        • LYNX API Integration
        • LYNX for Ethos Integration
        • LYNX for Workday Integration
        • Configure Workday Credentials in LYNX
        • Configuring the Integration System User for Workday
        • Creating the Student Transaction Log Outbound Connector in Workday
        • Updating Registered Headcount With Workday
        • LYNX for Workday - Architecture and Workflow
        • Testing Your LYNX Connection
        • Configuring LYNX
        • LYNX Settings - Locations
        • LYNX Settings - Organizations and Contacts
        • LYNX Settings - General
        • Academic Priority - What It Is, How It Works
        • LYNX Settings - Exam Import/Export
        • LYNX Settings - Exam Creation
        • LYNX Settings - Events
        • LYNX Settings - Continuing Education
        • LYNX Settings - API Integration
        • Data Translations in LYNX
        • Initializing Data in LYNX
        • Encrypting Passwords in Your LYNX-APP Config File (Windows)
        • Encrypting Passwords in Your LYNX-APP Config File (Linux)
        • CNColleagueLYNXLink Command Line Arguments
        • CNColleagueLYNXLink Configuration Settings
        • Configuring the Colleague UniData Environment For LYNX
        • Connecting Colleague and LYNX History Tables With CNColleagueLYNXLink
        • Deploying LYNX History Tables for Colleague UniData
        • Mapped Fields in Colleague UniData for LYNX
        • Upgrading the UniData LYNX Integration From a Previous Version
        • Connecting LYNX Universal to Your SIS
      • Data Binding
        • LYNX Data Binding Overview
        • Back-to-Back Binding in LYNX
        • Binding Overlapping Sections in LYNX
        • Bound Groups in LYNX
        • Crosslisted and Combined Classes in LYNX
        • Managing Data Binding in LYNX
        • Smart Binding in LYNX
      • Using LYNX - Section Import/Export
        • LYNX Extract Sets
        • Adding Categories to Extract Sets
        • Deleting and Archiving Extract Sets
        • Extract Set Criteria
        • Importing or Exporting an Extract Set
        • Making a "Null Change"
        • LYNX Import/Export Process Details
        • Setting Date Exceptions
      • Using LYNX - Historical Tracking
      • Troubleshooting
        • Accessing Import and Export Messages
        • Fixing Import and Export Problems
        • Import and Export Messages in LYNX
        • LYNX Status and System Messages
        • Error message - APP NOT RUNNING
        • Error Message - MULTI APPS RUNNING
        • Error Message - PROCESS DISABLED
        • Warning: LYNX Hyperguard detected more than 80,000 changes
      • Location and Organization Import
        • LYNX Location and Organization Import
        • Importing a Location or Organization Extract Set
        • Location and Organization Extract Sets
        • Institution Codes in Imported Organization Names
      • Exam Creation
        • LYNX Exam Creation
        • Deleting Exams In LYNX
        • Exam Creation Extract Sets
        • LYNX Common Exam Groups
        • LYNX Exam Creation Rules
        • Planning Exam Creation Rules
      • Exam Import/Export
        • Exam Import/Export Extract Sets
      • "Cleaning Up" 25Live
      • LYNX-APP Releases
    • X25 Analytics & Schedule25 Optimizer
      • Getting Started
        • What is X25 Analytics?
        • Accessing X25 Analytics
        • X25 Analytics - Limited Features
        • X25 Analytics Data Preparation
        • X25 Room Use Codes
        • X25 Analytics Video Walkthroughs
      • Projects Tab
        • Basic Snapshot Metrics
        • Snapshot Tree Maps
        • Viewing Snapshot Data as a Table
        • Partition and Feature Matching in X25 Analytics
        • Projects and Snapshots
        • Quick Snapshots
        • X25 Analytics Reports
        • Demand by Time Report
        • Locations by Time Report
        • Location Inventory Report
        • Event Distribution Report
        • Location Usage Report
        • Passing Times Traffic Report
        • Room vs Seat Utilization Report
        • Class Placement by Room Capacity Report
        • Schedule Distribution Report
        • Sharing X25 Analytics Reports
        • Supply and Demand Report
        • Traffic Map Report
      • Section Analytics Tab
        • Section Analytics in X25
        • Aggregated Enrollment Report
        • Aggregated Meeting Patterns Report
        • Aggregated Sections Report
        • Incomplete Meeting Patterns Report
        • Maxed Out Courses Report
        • Meeting Pattern Usage Report
        • Multi-Section Courses Report
        • Non-Compliant Meeting Patterns Report
        • Over-Booked Sections Report
        • Over-Enrollment Report
        • Under-Enrollment Report
        • Section Analytics - Overview
      • Settings Tab
        • X25 Analytics Settings Tab
        • Defining Time Mappings
        • Breakpoints in X25 Analytics
        • Data Filter Options in X25 Analytics
        • Defining Standard Schedules
        • X25 Analytics Data Filters
      • Schedule25 Optimizer Tab
        • Accessing the Optimizer
        • Optimizer Setup
        • Performing Schedule25 Optimizer Runs
        • How the Optimizer Uses Partitions and Preferences
        • Best Practices for Optimizer Runs
        • Improving Optimizer Results
        • Managing Schedule25 Optimizer Runs
        • Performing Schedule25 Optimizer Runs
        • Schedule25 Optimizer Settings
        • Optimizer Availability and Placement Reports
      • Using Optimizer Modeling
        • Modeling Optimizer Simulations in X25 Analytics
        • Common Optimizer Simulation Scenarios
        • Managing Overlapping Optimizer Lists
        • Optimizer Lists in X25 Analytics Modeling
        • Auto-Generating and Bulk Deleting Optimizer Lists
        • Optimizer Simulation Transformations
        • Impossible to Place Sections in the Schedule25 Optimizer
      • X25 Classic Help
    • Series25 Pricing
      • Introduction
        • Pricing Introduction
        • Accessing Series25 Pricing
        • Basic Components of Series25 Pricing
        • Brainstorming Your Pricing Needs
      • Pricing Configuration
        • Rate Groups in Series25 Pricing
        • Tax Schedules in Series25 Pricing
        • Rate Schedules in Series25 Pricing
        • Security Permissions Required for Pricing
        • Series25 Pricing Times Setting
        • Invoice Account Numbers in Series25 Pricing
      • Formulas and Variables
        • Series25 Pricing Formula Variables
        • Series25 Pricing Formula Examples
      • 25Live Accounting
        • 25Live Accounting Introduction
        • Exporting Invoices in 25Live Accounting
        • Preparing Your Environment for 25Live Accounting
    • 25Live Publisher
      • 25Live Publisher Overview
      • 25Live Publisher: Customizing Your Calendar for Publication
      • Featured Events in 25Live Pro and 25Live Publisher
      • Working with Publish Settings for a Calendar
      • Selecting and Styling Calendar Views
      • An Overview of 25Live Publisher's Calendar Views
      • Selecting and Styling Control Spuds
      • Selecting and Styling Promotion Spuds
      • Styling E-mails and Feeds
      • Analytics in 25Live Publisher
      • Building a Generic Publisher User Account
      • Preparing 25Live for Optimal Use with Publisher - Data Preparation
      • 25Live Rules and Event Calendars
      • Custom Attributes for Publisher Images
      • Event Categories and 25Live Publisher
      • Building Calendars Using Event Categories or Resources
      • Creating a Calendar Feed from Your Search
      • Reviewing and Monitoring 25Live Publisher Feeds in the Publisher Overview
      • Selecting a Security Framework for Your Publisher Environment
      • Building a Publisher Functional Security Group
      • Building a Mixed-in Container Calendar in 25Live Publisher
      • Building a Top-Level Container Calendar in 25Live Publisher
      • Understanding the Differences between Top-Level and Mixed-In Calendars in 25Live Publisher
      • Setting Up and Styling Event Actions
      • Configuring Custom Fields and Event Templates
      • Embedding Publisher Spud Code in Websites
      • 25Live Publishing Flow Chart
      • Monitoring Published Calendars and Making Modifications to Existing Calendars
      • Displaying a 25Live Publisher Feed in an Outlook Calendar (Desktop)
      • Displaying a 25Live Publisher Feed in an Outlook Calendar (Office 365)
      • Displaying a 25Live Publisher Feed in Google Calendar
      • Matching Series25 Fields with Publisher Fields
      • Setting Up Disqus Comments and Facebook Comments on your Calendar Spuds
      • Example Publisher Calendars
    • Series25 Data Import Tool
      • Series25 Data Import Tool Overview
      • The Data You Can Import in Series25
      • Accessing the Data Import Tool
      • Completing the Spreadsheet Templates
      • Importing Organization Partition Preferences
      • Running the Import Process
      • Data Import Tool Errors and Warnings
      • Using the Import Template Reports
    • Academic Cycle
      • Setup
        • 25Live Fields vs SIS Data
        • Key LYNX Settings
        • Setting Up Translation Tables
        • Mapping Event Names, Categories, and Attributes
        • Best Practices for Optimizer Partitions and Preferences
        • Setting Up Standard Meeting Patterns
      • Start of Term
        • Begin a New Term in Your SIS
        • Initialize Reference Data
        • Tips for Import Extract Sets
        • Create Date Exceptions and Categories
        • Creating Extract Sets
        • Testing Your Extract Sets
        • Reviewing Import Messages
        • Tips for Export Extract Sets
      • Placing Classes
        • Setting Up Binding In LYNX
      • Ongoing Throughout the Term
        • Updates Throughout the Term
        • Ongoing Maintenance for LYNX
        • Finishing a Term
      • Final Exams
        • Tips For Final Exams in LYNX
      • Schedule25 Optimizer Cycle
        • Schedule25 Optimizer Cycle
        • Preparing Event (Course Section) Data
        • Preparing Location Data
        • Preparing Location Features Data
        • Creating Campus Partitions
        • Adding Organization (Department) Partition Preferences
        • Editing Default Processing Settings
        • Creating Event and Location Searches
        • Binding Back-to-Back Course Sections in the 25Live Administration Utility (TCS Interface users only)
        • Adding a Schedule25 Run
        • Preparing To Run Schedule25
        • Running Schedule25
        • Assigning Locations to Sections
        • Getting Better Run Results
    • Series25 System Users
    • 25Live Administration Utility - New Feature Locations
    • 25Live Configuration Utility - New Feature Locations
    • 25Live Administration Utility
    • Troubleshooting
      • Troubleshooting Publisher
        • Mailing list on Published Calendar distribution list fails to send
        • Publisher RSS Feed Date Looks Mismatched
        • Series25 Troubleshooting: 25Live Publisher Issues
        • Paragraph breaks do not appear in published events
      • Troubleshooting 25Live
        • 25Live Troubleshooting: User Can See an Event But Cannot Edit
        • A user cannot assign a given location in 25Live
        • A User Cannot Request a Location in 25Live Despite Having Correct Assignment Rights
        • A user cannot see a given event in 25Live
        • A user cannot view or edit draft events
        • Events with very long setup time lose location assignments
        • Location Assignments Disappear After Saving
        • Pending Reservations in 25Live Prevent Location Assignment
        • When you save an event with a requested space, the space request, or the space preference, does not save.
        • Workflow and Tasks in 25Live
        • Event location appears as 'Private'
        • Why can I not see in 25Live a new Event Custom Attribute or Event Contact Role that I just created
        • What happened to Home Message/Message of the Day in 25Live Pro?
        • Open a Private Mode browser window to troubleshoot
        • Fully Clearing your Browser's Cache and 25live Cookies for 25live
      • Troubleshooting Reports
        • Functional Security Report returns incomplete results
        • Troubleshooting: Report doesn't appear as an option in 25Live
      • Optimizer and X25 search results exclude event title or location formal name
  • Training Opportunities
    • Classes
      • Series25 Classes
      • Series25 Class Descriptions
      • In-Portland Classes
        • Portland Class - Functional Administrator Boot Camp
        • Portland Class - Introduction to 25Live Report Customization using JReport Designer
        • Portland Class - Using X25
    • Training Resources
    • Consulting
      • On-Site Consulting
      • Database Expansion
      • Functional Administration Retraining
      • Academic Cycle in LYNX
      • Custom Consulting Service
      • Using X25 Analytics
      • Series25 Analytics Custom Consulting
      • On Site Implementation of Series25 Security
      • X25 Modeling
      • Virtual Consulting
      • X25 Orientation Services
      • Series25 Administrative Services
      • Remote Consulting
        • Series25 Training and Consulting
        • Remote Configuring 25Live and the Event Form
        • Remote Managing 25Live Data, Security and Tasks
        • Remote Using 25Live
        • Remote Using 25Live Publisher
        • Remote Using Schedule25 Optimizer
        • Remote 25Live Academic Cycle
        • Remote 25Live Pricing
        • Remote Quick Start
        • Remote 25Live for Functional Administrators
        • Remote Using X25 Analytics
        • Remote Cabinet Restructure
        • Remote Pricing Implementation
        • Remote Implementing Series25 Security
  • Contact Us

Series25 Help & Customer Resources

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Popular Articles

  • 25Live
  • Product Help
  • Creating Events With the Event Form
  • Cancelling Events
  • Series25 LYNX Interface
  • See more...

New Articles

  • New 05/12/2022 - 25Live
  • Warning: LYNX Hyperguard detected more than 80,000 changes
  • Example Publisher Calendars
  • 05/2022 - Series25 LYNX Interface
  • An Overview of 25Live Publisher's Calendar Views
  • See more...

Updated Articles

  • Updated 25Live Standard Reports Reference
  • Setting Up Standard Meeting Patterns
  • Creating the Student Transaction Log Outbound Connector in Workday
  • Selecting and Styling Promotion Spuds
  • Bound Groups in LYNX
  • See more...

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