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Series25 Help and Customer Resources

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  • Product Help
    • About Series25
      • About 25Live
      • 25Live FAQ
      • About the Series25 LYNX Interface
      • About Series25 Group Administration
      • About 25Live Reports
      • About X25 Analytics
      • About the Schedule25 Optimizer
      • About Series25 WebServices
      • Series25 Technical Specifications
      • Series25 Concepts Overview
      • About Eval25
    • 25Live
      • Getting Started
        • Navigating Through 25Live
        • Using the Top Navigation Bar
        • Accessing Series25 Tools from 25Live Pro
        • Using Favorites and Starred Items
        • Using and Customizing Your Home Dashboard
        • Working with User Settings
        • Using Dark Mode in 25Live Pro
        • Browsing List, Calendar, and Availability Views
        • Workflow and Tasks in 25Live
        • User Messages in 25Live
      • Administration & System Settings
        • Adding Grid Coloring to Availability Views
        • Configuring the Theme
        • Creating and Editing Custom Event Form Configurations in 25Live
        • Date and Time Defaults
        • Email Defaults
        • Event State Default
        • Embedding 25Live Content
        • Embedding 25Live Pro Event Forms and Express Scheduling Forms
        • Embedding 25Live Pro Calendars, Availability Grids, and Event Details Lists
        • Event Save Email Overview
        • Finding Object IDs in 25Live
        • Managing Blackouts
        • Notification Policy in 25Live
        • Masquerading As Another User
        • Search Settings
        • Selecting an Event Configuration
        • System Defaults
        • User Defaults
        • Using the 25Live Meeting Pattern Grid
        • Creating and Managing Custom Documents
        • Working With System Settings
        • Event Form Rules: Adding Conditional Rules for the 25Live Event Form
        • Viewing User Activity
        • Template Variable Reference and Examples
        • Creating, Copying, and Editing Email Templates
        • Using Manual Email Templates
        • Configuring Publisher Settings
        • Setting Up the 25Live Viewer Seat
        • Setting Up Security For the Viewer Seat
        • Master Definitions
          • Using System-Supplied Event Master Definition Items
          • Defining Discrete Dropdown Options for Event Custom Attributes
          • Adding and Editing Org Ratings In 25Live Pro
          • Hiding Custom Attributes
          • Working With Master Definitions In 25Live Pro
          • Adding and Editing Categories In 25Live Pro
          • Adding and Editing Custom Attributes In 25Live
          • Adding and Editing Org Types In 25Live Pro
          • Adding and Editing Features In 25Live Pro
          • Adding and Editing Layouts In 25Live Pro
          • Adding and Editing Partitions In 25Live Pro
          • Adding and Editing Requirements In 25Live Pro
          • Adding and Editing Roles in 25Live Pro
          • Learning About the Event Type Hierarchy
          • Adding and Editing Cabinets
          • Adding and Editing Folders
          • Adding and Editing Event Types
          • Bulk Editing Event Types in Master Definitions
          • How Cabinets and Folders Affect Saving Events
        • Setting Up the Viewer Seat Environment
        • Preventing Choosing a Heading When Saving Events
        • Utilizing Custom Documents
        • Customizing Embedded Content Styles
        • Event Save Email: Creating, Copying, and Editing Scenarios
        • Setting up Event Quotas
        • Using Optimizer Effective Dating in 25Live
        • Setting Up Recommended Resources for the Event Form
        • Adding and Managing Images
      • Events
        • Learning About 25Live Event Structure
        • Event Data Overview
        • Viewing Event Details
        • Creating Events With the Event Form
        • Copying Events
        • Creating Events with Express Scheduling in 25Live Pro
        • Creating Repeating Events With the Event Form
        • Choosing an Event State With the Event Form
        • Choosing a Heading When Saving an Event
        • Attaching Files to Events
        • Adding Images to Events in 25Live
        • Editing Individual Events With the Event Form
        • Inline Editing Event Details
        • Bulk Editing Multiple Events
        • Adjusting and Editing Individual Event Occurrences
        • Cancelling Events
        • Deleting Events
        • Emailing Event Details
        • Unassigning Locations with Bulk Editing
        • How to Move an Event From One Folder to Another in 25Live
        • Adding Additional Time to Events With the Event Form
        • Editing Ownership of Events
        • Requesting Cancellation of an Event
        • Viewing an Event's Audit Trail
        • Registering for an Event in 25Live
        • Managing 25Live Event Registrations
        • Working with Large and Complex Events
          • Choosing How to Build Complex Events
          • Creating Related Events
          • Copying Related Events
          • Editing Related Events
          • Removing Event Relationships
          • Creating Events With Segments
          • Editing Events with Multiple Segments
          • Creating Event Bindings
          • Removing Event Bindings
          • Occurrence Mapping in Repeated Events
        • Inline Editing Details Fields
        • Pausing a Section from the LYNX Tab in 25Live
      • Locations
        • Creating Locations
        • Copying a 25Live Location
        • Location Data Overview
        • Viewing Location Details
        • Inline Editing Location Details
        • Bulk Editing Locations
        • Setting Default Location Layout Setup and Takedown Times
        • Permanently Sharing a Location
        • Working With Availability Views
        • Location Max Capacity vs. Layout Capacity
        • Bound Events vs Shared Location Assignments
      • Resources
        • Creating Resources
        • Copying a 25Live Resource
        • Resource Data Overview
        • Viewing Resource Details
        • Inline Editing Resource Details
        • Bulk Editing Resources
      • Organizations
        • Creating Organizations
        • Copying a 25Live Organization
        • Organization Data Overview
        • Viewing Organization Details
        • Inline Editing Organization Details
        • Bulk Editing Organizations
      • Contacts
        • Viewing Contact Details
        • Inline Editing Contact Details
        • Copying a 25Live Contact
        • Contact Data Overview
        • Creating Contacts
      • Searching
        • Quick Searching for Events, Locations, Organizations, Resources, and Contacts
        • Advanced Searching for Events, Locations, Organizations, Resources, and Tasks
        • Saving Searches
        • Creating Nested Searches
        • Public Searches
        • Creating and Managing Public Searches
        • Using Saved and Shared Searches
        • Sharing Searches
        • Working with Search Results
        • Academic Availability Checking Using Find Available Locations
        • Exporting Search Results To a Report
        • SeriesQL
          • Using the SeriesQL Search Syntax
          • Task Query Terms
          • Event Query Terms
          • Location Query Terms
          • Organization Query Terms
          • Resource Query Terms
      • Pricing
        • Viewing and Modifying Event Pricing
        • Generating an Invoice
        • Working With Custom Pricing Sets
      • Tasks
        • Creating To Do Tasks
        • Viewing Tasks
        • Acting on Saved Task Searches
        • Searching for Tasks
        • Completing Tasks
        • Changing Notification Task Status
        • Bulk Editing Tasks
        • Tiered WorkflowNew
      • 25Live Publisher
        • Creating Event Searches for 25Live Publisher Calendars
        • Managing Publisher Feeds
        • Subscribing to an Event Feed
        • Sending Events to 25Live Publisher
        • Publishing Security and Saved Searches
        • Creating Effective Searches for 25Live Publisher Calendar Feeds
      • Related Articles
        • Accessibility Tips for 25Live
        • Character Limits and Special Symbols
        • Attaching Files to Emails in 25Live
    • 25Live Reports
      • Custom Reports
        • JReport Designer Installation Instructions
        • Issues when installing JReport Report Designer on a Windows 10 machine
        • Creating Custom Reports Using the 25Live Interactive Report Designer
        • Interactive Report Designer - Windows Error 2
      • Reports Overview
      • Searching for Reports
      • Running Reports
      • Saving, Printing, Emailing, and Scheduling Reports
      • Reports Admin - Managing Reports
      • 25Live Standard Reports Reference
      • Reports Admin - Scheduling Reports
      • Setting 25Live Reports Preferences
      • Accessing 25Live Reports
    • Series25 Group Administration
      • Permissions in Series25 Group Administration
      • What Is Series25 Group Administration?
      • Creating a Group
      • Inactivating Group Members
      • Adding Users to Security Groups
      • Setting Security For One Group
      • Deleting a Group
      • Comparing and Setting Security For Multiple Groups
      • Accessing Group Administration
      • Best Practices Enforced by Group Administration
      • Event Form Presentation by Security Group
      • Single Sign On Authentication Options
      • Permissions to Create, View, or Edit an Event
      • Configuring Email Notifications
      • Object Security and Assignment Policy
        • Object Security and Assignment Policy Explained
        • Assignment Windows For Locations
        • Setting Default Object Security and Assignment Policy
        • Configuring Object Security for Events, Folders, and Cabinets
        • Configuring Assignment Policy
        • Configuring Object Security
        • Assignment Policy Exceptions for Locations and Resources
        • Group Administration Assignment Policy Exception Conversion Explanation
      • Searching For Groups
      • Editing a Password in Group Administration
    • Series25 LYNX Interface
      • LYNX Overview
        • How LYNX Processes Data
        • Logging In to LYNX
        • Navigating Around LYNX
        • LYNX Home Page
        • Series25 LYNX Interface FAQ
      • LYNX Preparation
        • LYNX Interface - Installation Overview
        • LYNX Installation - Planning Your Implementation
        • Installing the LYNX-APP
        • Updating the LYNX application.properties File
        • Configuring a LYNX-APP Proxy Server
        • LYNX-APP Installation for Linux
        • LYNX-APP Installation for Windows
        • LYNX Database Integration
        • LYNX Database Integration - Banner (Oracle)
        • LYNX Database Integration - Campus Solutions (MSS)
        • LYNX Database Integration - Campus Solutions (Oracle)
        • LYNX Database Integration - Colleague (UniData)
        • LYNX Database Integration - Colleague (MSS)
        • LYNX Database Integration - Universal (Oracle or MSS)
        • LYNX API Integration
        • LYNX for Ethos Integration
        • LYNX for Workday Integration
        • Configure Workday Credentials in LYNX
        • Configuring the Integration System User for Workday
        • Creating the Student Transaction Log Outbound Connector in Workday
        • Updating Registered Headcount With Workday
        • LYNX for Workday - Architecture and Workflow
        • Testing Your LYNX Connection
        • Configuring LYNX
        • LYNX Settings - Locations
        • LYNX Settings - Organizations and Contacts
        • LYNX Settings - General
        • Academic Priority - What It Is, How It Works
        • LYNX Settings - Exam Import/Export
        • LYNX Settings - Exam Creation
        • LYNX Settings - Events
        • LYNX Settings - Continuing Education
        • LYNX Settings - API Integration
        • Data Translations in LYNX
        • Initializing Data in LYNX
        • Encrypting Passwords in Your LYNX-APP Config File (Windows)
        • Encrypting Passwords in Your LYNX-APP Config File (Linux)
        • CNColleagueLYNXLink Command Line Arguments
        • CNColleagueLYNXLink Configuration Settings
        • Configuring the Colleague UniData Environment For LYNX
        • Connecting Colleague and LYNX History Tables With CNColleagueLYNXLink
        • Deploying LYNX History Tables for Colleague UniData
        • Mapped Fields in Colleague UniData for LYNX
        • Upgrading the UniData LYNX Integration From a Previous Version
        • Connecting LYNX Universal to Your SIS
      • Data Binding
        • LYNX Data Binding Overview
        • Back-to-Back Binding in LYNX
        • Binding Overlapping Sections in LYNX
        • Bound Groups in LYNX
        • Crosslisted and Combined Classes in LYNX
        • Managing Data Binding in LYNX
        • Smart Binding in LYNX
      • Using LYNX - Section Import/Export
        • Setting Up Extract Sets in LYNX
        • Adding Categories to Extract Sets
        • Deleting and Archiving Extract Sets
        • Extract Set Criteria
        • Importing or Exporting an Extract Set
        • Making a "Null Change"
        • LYNX Import/Export Process Details
        • Setting Date Exceptions
      • Using LYNX - Historical Tracking
        • Troubleshooting
          • Accessing Import and Export Messages
          • Fixing Import and Export Problems
          • Import and Export Messages in LYNX
          • LYNX Status and System Messages
          • Error message - APP NOT RUNNING
          • Error Message - MULTI APPS RUNNING
          • Error Message - PROCESS DISABLED
          • Warning: LYNX Hyperguard detected more than 80,000 changes
        • Location and Organization Import
          • LYNX Location and Organization Import
          • Importing a Location or Organization Extract Set
          • Location and Organization Extract Sets
          • Institution Codes in Imported Organization Names
        • Exam Creation
          • LYNX Exam Creation
          • Deleting Exams In LYNX
          • Exam Creation Extract Sets
          • LYNX Common Exam Groups
          • LYNX Exam Creation Rules
          • Planning Exam Creation Rules
        • Exam Import/Export
          • Exam Import/Export Extract Sets
        • "Cleaning Up" 25Live
          • LYNX-APP Releases
          • X25 Analytics & Schedule25 Optimizer
            • Getting Started
              • What is X25 Analytics?
              • Accessing X25 Analytics
              • X25 Analytics - Limited Features
              • X25 Analytics Data Preparation
              • X25 Room Use Codes
              • X25 Analytics Video Walkthroughs
              • Setting Up Default Security for X25 Analytics
            • Projects Tab
              • Basic Snapshot Metrics
              • Snapshot Tree Maps
              • Viewing Snapshot Data as a Table
              • Partition and Feature Matching in X25 Analytics
              • Project Settings
                • X25 Analytics Project Settings
                • Defining Time Mappings
                • Breakpoints in X25 Analytics
                • Data Filter Options in X25 Analytics
                • Defining Standard Schedules
                • X25 Analytics Data Filters
              • Projects and Snapshots
              • Quick Snapshots
              • X25 Analytics Reports
              • Demand by Time Report
              • Locations by Time Report
              • Location Inventory Report
              • Event Distribution Report
              • Location Usage Report
              • Passing Times Traffic Report
              • Room vs Seat Utilization Report
              • Class/Event Placement by Room Capacity Report
              • Schedule Distribution Report
              • Sharing X25 Analytics Reports
              • Supply and Demand Report
              • Traffic Map Report
              • Comparison Sets in X25
              • Class/Event Placement by Preferences Report
            • Section Analytics Tab
              • Section Analytics in X25
              • Aggregated Enrollment Report
              • Aggregated Sections Report
              • Incomplete Meeting Patterns Report
              • Maxed Out Courses Report
              • Meeting Pattern Usage Report
              • Multi-Section Courses Report
              • Non-Compliant Meeting Patterns Report
              • Over-Booked Sections Report
              • Over-Enrollment Report
              • Under-Enrollment Report
              • Section Analytics - Overview
            • Schedule25 Optimizer Tab
              • Accessing the Optimizer
              • Optimizer Setup
              • Performing Schedule25 Optimizer Runs
              • Best Practices for Optimizer Runs
              • How the Optimizer Uses Partitions and Preferences
              • Improving Optimizer Results
              • Managing Schedule25 Optimizer Runs
              • Performing Schedule25 Optimizer Runs
              • Schedule25 Optimizer Settings
              • Optimizer Availability and Placement Reports
            • Using Optimizer Modeling
              • Modeling Optimizer Simulations in X25 Analytics
              • Common Optimizer Simulation Scenarios
              • Managing Overlapping Optimizer Lists
              • Optimizer Lists in X25 Analytics Modeling
              • Auto-Generating and Bulk Deleting Optimizer Lists
              • Optimizer Simulation Transformations
              • Impossible to Place Sections in the Schedule25 Optimizer
          • Series25 Pricing
            • Introduction
              • Pricing Introduction
              • Accessing Series25 Pricing
              • Basic Components of Series25 Pricing
              • Brainstorming Your Pricing Needs
              • Security Permissions Required for Pricing
            • Pricing Configuration
              • Rate Groups in Series25 Pricing
              • Tax Schedules in Series25 Pricing
              • Rate Schedules in Series25 Pricing
              • Series25 Pricing Times Setting
              • Invoice Account Numbers in Series25 Pricing
            • Formulas and Variables
              • Series25 Pricing Formula Variables
              • Series25 Pricing Formula Examples
            • 25Live Accounting
              • 25Live Accounting Introduction
              • Exporting Invoices in 25Live Accounting
              • Preparing Your Environment for 25Live Accounting
          • 25Live Publisher
            • About Publisher
              • 25Live Publisher Overview
              • An Overview of 25Live Publisher's Calendar Views
              • 25Live Publishing Flow Chart
              • Matching Series25 Fields with Publisher Fields
              • Example Publisher Calendars
              • Publisher FAQ
            • Publisher Users and Security
              • Building a Generic Publisher User Account
              • Selecting a Security Framework for Your Publisher Environment
              • Building a Publisher Functional Security Group
            • Prepping 25Live Data & Managing Feeds
              • Preparing 25Live for Optimal Use with Publisher - Data Preparation
              • 25Live Rules and Event Calendars
              • Custom Attributes for Publisher Images
              • Event Categories and 25Live Publisher
              • Building Calendars Using Event Categories or Resources
              • Creating a Calendar Feed from Your Search
              • Creating a Featured Events Custom Attribute
              • Using the Featured Events Custom Attribute on Events in 25Live
            • Setting Up & Configuring Publisher Calendars
              • 25Live Publisher: Customizing Your Calendar for Publication
              • Featured Events in 25Live Pro and 25Live Publisher
              • Working with Publish Settings for a Calendar
              • Selecting and Styling Calendar Views
              • Selecting and Styling Control Spuds
              • Selecting and Styling Promotion Spuds
              • Styling E-mails and Feeds
              • Building a Mixed-in Container Calendar in 25Live Publisher
              • Building a Top-Level Container Calendar in 25Live Publisher
              • Understanding the Differences between Top-Level and Mixed-In Calendars in 25Live Publisher
              • Setting Up and Styling Event Actions
              • Configuring Custom Fields and Event Templates
              • Embedding Publisher Spud Code in Websites
            • Monitoring Publisher Calendars
              • Analytics in 25Live Publisher
              • Reviewing and Monitoring 25Live Publisher Feeds in the Publisher Overview
              • Monitoring Published Calendars and Making Modifications to Existing Calendars
            • Publisher Integrations
              • Displaying a 25Live Publisher Feed in an Outlook Calendar (Desktop)
              • Displaying a 25Live Publisher Feed in an Outlook Calendar (Office 365)
              • Displaying a 25Live Publisher Feed in Google Calendar
              • Setting Up Disqus Comments and Facebook Comments on your Calendar Spuds
          • Series25 Data Import Tool
            • CSV Event Import
              • CSV Event Import Overview
              • CSV Event Import Formatting Guidelines
              • CSV Event Import Error and Warning Messages
            • Series25 Data Import Tool Overview
            • The Data You Can Import in Series25
            • Accessing the Data Import Tool
            • Completing the Spreadsheet Templates
            • Importing Organization Partition Preferences
            • Running the Import Process
            • Data Import Tool Errors and Warnings
            • Using the Import Template Reports
          • Eval25
            • Eval25 for System Administrators
              • Eval25 for Academic Administrators
                • Eval25 for Instructors
                  • Eval25 for Students
                    • Dashboard, My Courses, & WebOptics Views
                      • Viewing Evaluation Statistics for a Selected Term in Eval25
                      • Accessing Course Reports and WebOptics Views in Eval25
                      • WebOptics Views in Eval25
                      • Viewing the Ratings Summary in Eval25
                      • Sending Reminder Emails from My Courses in Eval25
                      • Viewing the Dashboard in Eval25
                    • Evaluations
                      • Creating an Evaluation Form in Eval25
                      • Editing Evaluation Forms in Eval25
                      • Using the Conditional Display Editor in Eval25
                      • Adding a Question Category to the Question Bank in Eval25
                      • Adding Questions from the Question Bank in Eval25
                      • Creating and Editing Evaluation Questions for Your Courses in Eval25
                      • Binding an Evaluation Form in Eval25
                      • Viewing Evaluation Forms for Current and Past Terms in Eval25
                      • Viewing Course Evaluation Results in Eval25
                      • Creating and Sending Evaluation Email Announcements in Eval25
                      • Resetting Course Evaluations for a Student in Eval25
                      • Using the Relative Option in Announcements for Eval25
                      • Viewing Your Evaluation Event Calendar in Eval25
                      • Exporting Evaluation and Question Data From Eval25
                      • Evaluating Your Courses for Eval25
                    • Reports
                      • Custom Reports
                        • Adding Report Sections and Components in Eval25
                        • Settings and Report Bindings in Eval25
                        • Creating a Custom Report in Eval25
                        • Working with the Custom Reports List in Eval25
                      • Rollup, Comparison, and All-Term Comparison Reports Examples in Eval25
                      • WebOptics Qualitative Analysis Report
                      • Instructor Summary Report in Eval25
                      • Using the Rollup Reports Page in Eval25
                      • Qualitative Sentiment Analysis Report
                      • Viewing the Individual Responses Report in Eval25
                      • Viewing the Comments Report in Eval25
                      • Viewing the Instructor Report in Eval25
                      • Evaluation Response Rate & Status Tracking in Eval25
                      • Instructor Analysis in Eval25
                      • Reviewing Flagged Comments in Eval25
                      • Flagging Comments in Eval25
                    • Surveys
                      • Eval25 Survey Tab
                      • Creating and Editing Surveys in Eval25
                      • Survey Categories and Questions in Eval25
                      • Distributing and Inviting Participants to Surveys in Eval25
                      • Viewing Survey Results in Eval25
                    • Terms and Sessions
                      • Copying a Course from an Evaluation Term or Session in Eval25
                      • Creating and Editing Evaluation Terms and Sessions in Eval25
                      • Creating Sessions via XML File Upload in Eval25
                      • Editing an Evaluation Term and its Associated Sessions in Eval25
                      • Assign Sessions in Eval25
                      • Archiving Terms in Eval25
                      • Removing a Term From the Archive in Eval25
                      • Manually Uploading a Course Data File
                    • User Management & Permissions
                      • Adding, Editing, or Deleting a Student Evaluator in Eval25
                      • Adding Read-Only Permissions to Terms in Eval25
                      • Granting Users Report Builder Permissions in Eval25
                      • View (Export) ALL Schools in Eval25
                      • Granting Survey Access in Eval25
                      • Permissions in Eval25
                      • Access Restrictions in Eval25
                      • Copying Permissions in Eval25
                      • Viewing and Editing Administrative Permissions in Eval25
                      • Editing an Administrative User’s Personal Information in Eval25
                      • Permissions Examples in Eval25
                      • Adding, Editing, or Deleting an Instructor in Eval25
                      • Setting Report Access in Eval25
                      • Upload an Instructor Photo In Eval25
                      • Granting Users Flagged Comment Review Permissions in Eval25
                    • System Settings
                      • Using the Registration Tool to Complete Various Tasks in Eval25
                      • Setting Your Time Zone in Eval25
                      • Adding, Editing, or Deleting a Course in Eval25
                      • Viewing Institution Settings in Eval25
                      • Institution Settings Definitions in Eval25 - Access to Reports
                      • Institution Settings Definitions in Eval25 - Reporting
                      • Institution Settings Definitions in Eval25 - Surveys
                      • Institution Settings Definitions in Eval25 - Institution
                      • Institution Settings Definitions in Eval25 - Evaluations
                      • Institution Settings Definitions in Eval25 - Instructor Released Reports
                      • Institution Setting Definitions in Eval25 - Instructor Added Questions
                      • Customizing Text Content in Eval25
                      • Text Content Boxes in Eval25
                    • Technical Information
                      • API
                        • Add a New API User in Eval25
                        • View and Edit API User Details in Eval25
                        • Making an OAuth2 REST API Request via Postman for Eval25
                        • Accessing the API Documentation in Swagger for Eval25
                      • Implementation
                        • Eval25 System and Pilot Test Guide
                        • First File Upload Process for the Eval25 Course Evaluation System
                        • Eval25 Single Sign On with Shibboleth
                        • Eval25 and LDAP
                        • Sample XML Files for Eval25
                        • Course Evaluation Data Dictionary for Eval25
                        • Eval25 Single Sign-On with SOAP Framework
                      • LMS and LTI Information
                        • Eval25 and Canvas LMS Integration
                        • How to Configure Moodle for LTI Integration with Eval25
                        • How to Configure Blackboard for LTI Integration with Eval25
                      • Accessibility Tips for Eval25
                      • Updating to TLS 1.2 for Eval25
                      • Update Email Processing with DKIM and SPF for Eval25
                      • Common XML Upload Error Messages and Explanations for Eval25
                      • Assigning Users as Course Administrators Through XML Upload in Eval25
                      • Cross-List Field Warning Message in Eval25
                      • Eval25 Grade Hook Implementation
                    • Eval25 FAQ
                  • Academic Cycle
                    • Setup
                      • 25Live Fields vs SIS Data
                      • Key LYNX Settings
                      • Setting Up Translation Tables
                      • Mapping Event Names, Categories, and Attributes
                      • Best Practices for Optimizer Partitions and Preferences
                      • Setting Up Standard Meeting Patterns
                    • Start of Term
                      • Begin a New Term in Your SIS
                      • Initialize Reference Data
                      • Tips for Import Extract Sets
                      • Create Date Exceptions and Categories
                      • Testing Your Extract Sets
                      • Using and Understanding Extract Sets
                      • Reviewing Import Messages
                      • Tips for Export Extract Sets
                    • Placing Classes
                      • Setting Up Binding In LYNX
                    • Ongoing Throughout the Term
                      • Updates Throughout the Term
                      • Ongoing Maintenance for LYNX
                      • Finishing a Term
                    • Final Exams
                      • Tips For Final Exams in LYNX
                    • Schedule25 Optimizer Cycle
                      • Schedule25 Optimizer Cycle
                      • Preparing Event (Course Section) Data
                      • Preparing Location Data
                      • Preparing Location Features Data
                      • Creating Campus Partitions
                      • Adding Organization (Department) Partition Preferences
                      • Editing Default Processing Settings
                      • Creating Event and Location Searches
                      • Adding a Schedule25 Run
                      • Preparing To Run Schedule25
                      • Running Schedule25 and Reading the Optimization Results
                      • Assigning Locations to Sections
                      • Getting Better Run Results
                  • Series25 System Users
                  • 25Live Administration Utility - New Feature Locations
                  • 25Live Configuration Utility - New Feature Locations
                  • Troubleshooting
                    • Troubleshooting Publisher
                      • Mailing list on Published Calendar distribution list fails to send
                      • Publisher RSS Feed Date Looks Mismatched
                      • Series25 Troubleshooting: 25Live Publisher Issues
                      • Paragraph breaks do not appear in published events
                    • Troubleshooting 25Live
                      • User Can See an Event But Cannot Edit
                      • A User Cannot Assign a Given Location in 25Live
                      • A User Cannot Request a Location in 25Live Despite Having Correct Assignment Rights
                      • A User Cannot See a Given Event in 25Live
                      • A User Cannot View or Edit Draft Events
                      • Events With Very Long Setup Times Lose Location Assignments
                      • Location Assignments Disappear After Saving
                      • Pending Reservations in 25Live Prevent Location Assignment
                      • When Saving an Event the Space or Resource Request/Preference Does Not Save
                      • Event Location Appears as “Private”
                      • Why Can't I See a New Event Custom Attribute
                      • What happened to Home Message/Message of the Day in 25Live Pro?
                      • Open a Private Mode browser window to troubleshoot
                      • Fully Clearing your Browser's Cache and 25live Cookies for 25live
                    • Troubleshooting Reports
                      • Functional Security Report returns incomplete results
                      • Troubleshooting: Report Doesn't Appear in 25Live
                    • Optimizer and X25 search results exclude event title or location formal name
                  • 25Live Administration Utility
                  • Training Opportunities
                    • Classes
                      • Series25 Classes
                      • Series25 Class Descriptions
                      • In-Portland Classes
                        • Portland Class - Functional Administrator Boot Camp
                        • Portland Class - Using X25
                    • Training Resources
                    • Consulting
                      • On-Site Consulting
                      • Database Expansion
                      • Functional Administration Retraining
                      • Academic Cycle in LYNX
                      • Custom Consulting Service
                      • Using X25 Analytics
                      • Series25 Analytics Custom Consulting
                      • On Site Implementation of Series25 Security
                      • X25 Modeling
                      • Virtual Consulting
                      • X25 Orientation Services
                      • Series25 Administrative Services
                      • Remote Consulting
                        • Series25 Training and Consulting
                        • Remote Scheduling in 25Live
                        • Remote Using 25Live Publisher
                        • Remote Using Schedule25 Optimizer
                        • Remote 25Live Academic Cycle
                        • Remote 25Live Pricing Training
                        • Remote Quick Start
                        • Remote Advanced Functional Administration
                        • Remote Using X25 Analytics
                        • Remote Cabinet Restructure
                        • Remote Pricing Implementation
                        • Remote Implementing Series25 Security
                        • Remote 25Live Administration and Configuration
                  • Contact Us

                    Series25 Help & Customer Resources

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                    Popular Articles

                    • 25Live
                    • Product Help
                    • Cancelling Events
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                    • See more...

                    New Articles

                    • New 03/23/2023 - 25Live
                    • New Tiered Workflow
                    • New 03/23/2023 - Eval25
                    • New 03/16/2023 - Series25 Group Administration
                    • 03/23/2023 - X25 Analytics
                    • See more...

                    Updated Articles

                    • Comparison Sets in X25
                    • Creating and Editing Custom Event Form Configurations in 25Live
                    • Quick Searching for Events, Locations, Organizations, Resources, and Contacts
                    • Customizing Embedded Content Styles
                    • Embedding 25Live Pro Calendars, Availability Grids, and Event Details Lists
                    • See more...
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