Viewing User Activity

Security Note: 

To enable access to the User Activity settings, users will need the following permissions in Series25 Group Administration:

Viewing signed-in users:

  • Admin: 12.0 Create, Edit, and Copy Contacts

Viewing and removing locks on Events, Locations, and Resources:

  • Admin: 27.0 View Locked Objects
  • Admin: 27.1 Remove Own Locks
  • Admin: 27.2 Remove All Locks

For users that are not System Administrators, removing locks also requires Object Level access to the objects you want to remove locks for. If you cannot access these features, contact your 25Live Administrator.

When you open an object in 25Live to edit it, a lock is placed on that object. The lock is removed after saving changes. If a lock persists due to a technical issue, users with proper permissions can remove it.

When a user is creating an event and assigns a location or resource, a pending reservation (assignment) is created to hold the object(s) while the user finishes creating the event. This is done to prevent conflicts that would occur if another user tried to schedule the same location or resource at the same time. If the user is interrupted during the event creation process, the pending reservations are never discharged. 25Live lets you view and remove these pending reservations.

1. Go to the System Settings View, and Access General Settings

More menu in the top navigation barImage: The More menu in the top navigation bar has a link to the System Settings view.

After logging into 25Live Pro as an administrator or user with appropriate permissions, open the More menu in the top navigation bar.

System settings is located under the More menuImage: The System Settings link is in the More menu.

Use the menu link to go to the System Settings view, then view the General Settings section.

System Settings General Settings sectionImage: The setting to log in as another user is in the General Settings section of the System Settings.

2. Open the User Activity Section

Go to the User Activity section using the link in the left-side menu.

How to Remove Locks

1. Go to the Locked Items Subsection

After opening the User Activity area, use the Locked Items subsection link.

2. Select a Lock to Delete

Example of locks in tableImage: Locked Items are located under User Activity. Active locks are displayed in a list.

Active locks are displayed in a list. You can use the Filter field to narrow the list down.

When you locate the lock you wish to remove, use the Delete button OR select Remove All to delete all active locks. You will be asked to confirm.

Warning: Be Very Sure Before Removing a Lock

Use your administrative power with care to be sure you're removing the correct lock and one that will not cause the work of another active user to be lost.

How to Remove Pending Location or Resource Reservations

When a 25Live user is creating an event and assigns a location or resource, a pending reservation (assignment) is created to hold the item(s) while the user finishes creating the event. This is done to prevent conflicts that would occur if another user tried to schedule the same location at the same time. If the user's browser crashes during the event creation process, the pending reservations are never discharged. An administrator can remove pending items when needed.

1. Go to the Location or Resource Pending Subsection

Links to remove pending reservationsImage: The subsection links are on the left side.

After opening the User Activity area, use the Pending Locations or Pending Resources subsection links.

2. Select Reservations to Delete

Deleting pending reservationsImage: A Delete button accompanies every pending reservation. 

Currently, pending reservations are listed. Use the Filter field to narrow down the list. Use the Delete buttons on any line to remove reservations then confirm the action.

Again, be careful using the power in this feature to be sure you're only removing reservations that are no longer needed.

How to View Signed-in Users

1. Go to the Signed-in Users Subsection

Image: The Signed-in Users view shows all users, including embedded form sessions, web logins, and LYNX sessions.

After opening the User Activity area, use the Signed-in Users subsection link.

2. Note All User Types in the List

The Signed-in Users list shows all types of users, including:

  • Web Session - regular users logged into 25Live 
  • Session Persistent - user sessions initiated by another element, such as an embedded form
  • Other Application Sessions - these sessions are listed by the application using 25Live, such as LYNX