Description
Translating your institution's business practices, scheduling workflows, and preferences into Series25 can be a complex, ongoing job. Most colleges and universities maintain a Series25 Functional Administrator position to have someone responsible for configuration, reviewing new functionality, requestor/approver training, and maintaining the environment. This role can be challenging to fill at some institutions, given turnover and the immediate need for an experienced professional. To assist with this challenge, we are offering the opportunity to bring an experienced CollegeNET consultant in to help with this position's responsibilities.
Image: Virtual Consulting.
To provide the most flexibility and affordability, two options are available:
- Temporary Functional Administrator
This option is a convenient way to "keep the ball rolling" at your institution while you decide how to fill your Series25 Functional Administrator role. An expert consultant familiar with your environment will answer questions and maintain all your Series25 tools. Implementation of new functionality is not included with this option. - Dedicated Functional Administrator
Using this option, you will get all the services needed to maintain Series25, as well as the experience and comprehensive knowledge your CollegeNET consultant has to assist with expanding and streamlining your environment for maximum efficiency. Your dedicated Administrator will spend time working with your staff to understand your institution's business process and unique needs. This option will allow you to leverage your improved Series25 environment as your needs grow.
Additional Option Details
Temporary Functional Administrator For institutions faced with the loss of their administrator, this service offers the convenience of turning to an expert as a temporary solution to assist with Series25 administration responsibilities. Services included:Security
Dedicated Support From a CollegeNET Expert Consultant
Data Cleanup and Management
Academic Scheduling
Services NOT IncludedWhile the following services are not included, additional assistance can be negotiated separately with your Series25 Account Manager.
| Dedicated Functional Administrator This option provides additional services to keep your environment in line with current practice as well as assist with new functionality for institutions lacking a functional administrator. Services Included:Security
Dedicated Support From a CollegeNET Expert Consultant
Data Management
Academic Scheduling
Services NOT IncludedWhile the following services are not included, additional assistance can be negotiated separately with your Series25 Account Manager.
Note: Assistance is markedly different than implementation. Assistance with a software product denotes ownership at the institution, not with CollegeNET. All new significant implementations will require specifically signed services, coordinated with the SaaS Administrator and your Account Manager. |
Prerequisites For Both Administrator Options
- An operational Series25 environment containing customer data.
- Licensing of any products noted above, including the Series25 LYNX Interface and the Schedule25 Optimizer
- Completion of an Academic Cycle service with a CollegeNET consultant (for LYNX and Optimizer assistance)
- Completion of a Publisher Training service with a CollegeNET consultant (for Publisher assistance)
- One or two dedicated "point people" for relaying communication at your institution
Please contact your CollegeNET Account Manager (series25implementation@collegenet.com) for pricing and details.