Levels of Error Messages
Import and export messages have one of three levels, depending on their severity. When viewed in LYNX, all messages for a single section are displayed together and the icon for the most severe level is shown.
Icon | Level | Description |
---|---|---|
![]() | Error | A section completely failed to import (or export). No details in 25Live (or the SIS) were updated. Errors are usually caused by underlying issues in SIS data (such as an incomplete meeting pattern) or in the 25Live framework (such as an event type or folder not being configured correctly). |
![]() | Warning | A section was partially updated, but some details were not carried over. Alternately, everything updated correctly but something unexpected happened. A typical example is when a location is not available in 25Live. The rest of the section details will be updated, but the location is not assigned. |
![]() | Info | A section was updated with no problems. Info messages include successfully assigned locations and newly generated event reference numbers. |
How LYNX Interprets Errors and Warnings
It’s important to understand the difference between errors and warnings as LYNX interprets them. For example, you might consider a case where a section with a pre-assigned location couldn’t be assigned that location in 25Live on import as an error. LYNX, on the other hand, would give that situation a Warning severity level, because it was able to import the section, even though it was unable to update the assigned location part of the section data.
Common Import Messages When Importing Objects
Tip: LYNX Event Naming Conventions
Image: Example of created exam ID.
LYNX applies a naming convention to exam events:
- If created as a separate events, imported exams will always have ‘SFX’ in their Alien UID
- Other created exams will have “FX” in their ID
Level | Message | Explanation | |
---|---|---|---|
![]() | Error | Cannot route event using Default rule, no unique match | LYNX is unable to determine which folder is most appropriate to save the event in 25Live. You may need to readjust your Data Translation rules for organizations, event types, or categories, especially if this section also has an "ignored unknown XXXX" error. You may also want to review CollegeNET's Best Practices for cabinets and folders. |
![]() | Error | Error saving to the Series25 database | Database issues have prevented the section from being saved. Contact CollegeNET support. |
![]() | Error | Event locked, please try again later | The section is currently in use in 25Live and cannot be imported at this time. Locks usually disappear when another user closes an event, but an administrator can manually remove them in 25Live. |
![]() | Error | Space-bound event <related UID> of event <UID> locked, please try again later | This error means the same as the previous one, except that it applies to sections in bound relationships. |
![]() | Error | Event which is marked to be cancelled/deleted, does not exist | LYNX is expecting to delete an event in 25Live or mark it as cancelled, but it has already been deleted. |
![]() | Error | Event which is marked to be cancelled/deleted, is already cancelled | LYNX is expecting to delete an event in 25Live or mark it as cancelled, but it has already been cancelled. |
![]() | Warning | Cannot assign location for any date | The location LYNX is trying to assign is already reserved in 25Live. |
![]() | Warning | Location available for #/# dates | The location LYNX is trying to assign is already reserved in 25Live, but only on some of the section's dates. |
![]() | Warning | Location removed from academic priority <term code> by <section> (<term code>) | When Academic Priority is enabled, LYNX can remove a location assignment on a conflicting event in order to make room for an imported class. |
![]() | Warning | Ignored unknown...
| LYNX is attempting to import something using a name that 25Live doesn't expect. Check your Data Translation tables to ensure terminology is aligned between 25Live and your SIS. |
![]() | Warning | Event is related to another event that has not imported yet | Two events in 25Live have a relationship but only one of them was updated from the SIS. |
![]() | Warning | Not all binding events can be edited, location information cannot be changed | Sections that are bound to the imported section have been cancelled or denied, so the location of the imported section cannot be changed. |
![]() | Warning | Cannot change event type from <current event type> to <new event type> due to event type incompatibility with the event's parent folder | If your Data Translation rules dictate that a section should have a new event type, it may not be able to change if your cabinet structure does not allow it. Try deleting the event in 25Live and reimporting it so that it is created fresh. |
Common Export Messages When Exporting Objects
The following messages may appear when exporting data from 25Live to your SIS.
Level | Message | Explanation | |
---|---|---|---|
![]() | Error | Assignment of multiple locations not allowed | 25Live allows you to assign different locations to different dates, but most SIS types only allow one location per meeting pattern. Unassign all but one in 25Live before importing. |
![]() | Error | Room XXXX cannot be found in SIS | There is a mismatch between the name of a location in 25Live and what is expected by the SIS. You may need to check your Data Translations. |
![]() | Warning | Extra location assignments in 25Live not exported to SIS | Additional location assignments have been made to a section in 25Live that already had a pre-assigned location in the SIS. |
![]() | Warning | Room X assigned in SIS (but not assigned to all occurrences in 25Live) | 25Live allows you to assign a location to some dates and not others, but most SIS types do not break it out by date. If a location is only partially assigned to dates in 25Live in this way, LYNX will export it to the SIS as if it were assigned on all days. |
![]() | Warning | Data sync conflict occurred. Room assignments in SIS are retained. | The location was updated in the SIS at the same time the location was changed in 25Live. The SIS location assignment is retained. |
Import Extract Set Status Messages
Status Message In Import Extract | Status Message After Importing | Description |
---|---|---|
Common Exam | Section shares a common exam | Exam Import / Exam Creation When multiple sections share a common exam group. Note: In 25Live, one exam is imported that is related to all sections. |
Duplicate Location | Locations of duplicate identifiers are excluded | Location Import Locations in an extract set with duplicate identifiers will cause this status message to appear. A location identifier is determined either by:
Note: Identifier is determined by the setting Configuration > Location Settings > Define Location Assignment |
Duplicate Organization | Organizations of duplicate identifiers are excluded | Organization Import Organizations in an extract set with duplicate identifiers will cause this status message to appear. An organization identifier can be determined by any of the following:
Note: Organizations translations may be applied to all identifiers. Identifier is determined by the setting Configuration > Settings > Organization and Contact Settings > Define Primary Organization |
Native Location | Native location of the same identifier pre-exists in 25Live | Location Import Both conditions are true:
|
Native Org | Native organization of the same identifier pre-exists in 25Live | Organization Import Both conditions are true:
|
No Dates | All meeting patterns are incomplete | Section Import One or more of the following is true:
|
No Exam | Section doesn't have an exam | Section Import No exam for the section in the SIS. Exam import / Exam creation There is no exam for the section meeting exam creation rules, it does not have an exam, or has deleted exam(s). |
Not Active | Marked to be cancelled/deleted but does not exist in 25Live | Section Import/ Section Export The section has a status code that is not active in the SIS. Exam import / Exam creation If the section is cancelled in 25 live the exam will show not active. |
Paused | Marked as paused | Section Import/ Section Export Sections and exams can be marked as paused. Paused events are frozen in 25live and prevent further updates to and from the SIS. |
Pre-existing Location | Imported location of different UID pre-exists in 25Live | Location Import All three conditions are true:
Note: Identifier is determined by the setting > Location Settings > Define Location Assignment. |
Pre-existing Org | Imported organization of different UID pre-exists in 25Live | Organization Import All three conditions are true:
|
To Be Deleted | No exam in LYNX; Marked to be deleted in 25Live | Exam Creation Both conditions are true:
|
Yes | N/A | To be included in the import to 25Live. |
Export Extract Set Status Messages
Note: Long name can be found after importing to 25live under type “Exclude”
Status Message Before Exporting | Status Message After Exporting | Description |
---|---|---|
No Event | Section event doesn't exist in 25Live | Section Export Exporting a section that does not exist in 25Live will result in this status message. |
No Exam | Exam doesn't exist in 25Live | Exam Export Exporting an exam that does not exist in 25Live will result in this status message. |
No Location | Empty location in 25Live | Section Export All three conditions are true:
|
Not Active | Exam doesn't exist in 25Live |
|
Paused | Marked as paused | Section Import/ Section Export Sections and exams can be marked as paused. Paused events are frozen in 25live and prevent further updates to and from the SIS. |
Yes | N/A | To be included in the export to 25Live. |