Error message - APP NOT RUNNING

You may encounter the message APP NOT RUNNING in the System Health Monitor on the home page. When this occurs, the connection between your SIS database and LYNX is halted until the error is resolved.

The error is caused when LYNX does not detect the presence of the locally installed Java application that connects to your SIS (Student Information System) database. The most common cause is that the application has been turned off. Service should automatically be restored when it attempts to connect to LYNX again, usually within the next 60 seconds.

If restarting the application does not restore the connection, contact support@collegenet.com.

Screenshot of text on the LYNX home page: System Health Monitor, App Not RunningImage: LYNX indicates when it doesn't detect the local app.